While I probably (regrettably) can’t fix your computer, as an information technology project manager for over five years, I am skilled at communicating about technology and understanding how it – whether it’s a new software system or tech-driven process – affects end users. I can create step-by-step software instructions, tip sheets or help you with tech-related change management communications.
Below are a couple of samples of technical writing I did to support a project I led – a hospital-wide transition to a new charge capture and router software system.
Note: I recently worked with a start-up company to document all of their processes in a new customer relationship management (CRM) system, NetSuite. Due to the confidential nature of some of these processes, I would like to get permission before sharing some as samples. If you are interested in working with me on a software documentation project, please email me at firstname.lastname@example.org so I can share additional technical writing samples with you.